How to Order


Address for orders:
Customer Service
Chicago Distribution Center
11030 South Langley Avenue
Chicago IL 60628

Phone orders:
(800) 621-2736 (USA and Canada)
(773) 702-7000 (International)

Fax orders:
(800) 621-8476 (USA and Canada)
(773) 702-7212 (International)

E-mail orders:

Business hours:
Monday through Friday, 7:30 am to 4:30 pm US Central Time (GMT -6)


CDC shipments are FOB Chicago, IL. CDC’s preferred domestic carriers are FedEx and UPS. All domestic shipments weighing less than 15 pounds will be sent by priority mail unless otherwise requested.

Canadian shipments are consolidated twice weekly. Once they are inside Canada, packages are shipped to the customer via FedEx Ground.

Overseas shipments go surface or international airmail, as designated by the customer.

Other shipping arrangements are available upon request.

Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date.

Credit Terms

Orders placed before credit has been established must be paid in advance. For all accounts with established credit, payment is due within thirty (30) days of invoice date.

To establish credit, (1) obtain the CDC credit application by clicking here: CDC Credit application, (2) complete the application, and (3) send it to:

Chicago Distribution Center
ATTN: Accounts Receivable
11030 South Langley
Chicago, IL 60628 USA

If you have questions about this process, e-mail Cynthia Bastion:

CDC Payments

CDC accepts VISA, MasterCard, American Express, and Discover. All checks must be in US funds drawn on a US bank. Electronic fund and wire transfers should be directed to:

The Northern Trust
50 South LaSalle
Chicago IL 60670
Account number: 28509
Routing number: 071000152

Discount Schedules

Each CDC client publisher determines its own discount schedule. For information on its discount policy and schedule, contact the marketing manager at the individual publisher. To request a list of these individuals and their contact information, click here:

Returns Policy

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC.


Address for orders:

1 Bedford Row
London WC1R 4BU
United Kingdom

Trade Orders & Enquiries:

Tel: +44 (0)1767 604972
Fax: +44 (0)1767 601640

Individual Orders & Enquiries:
Tel: +44 (0)20 7240 0856
Fax: +44 (0)20 7379 0609

Learn more about upcoming publications, events, and news from Northwestern University Press.